MCP server for the Simple Support System helpdesk API: read, answer and move tickets.
Connect Runs on your machine
claude mcp add simple-support-system-mcp -e SIMPLE_SUPPORT_SYSTEM_BASE_URL=<SIMPLE_SUPPORT_SYSTEM_BASE_URL> -e SIMPLE_SUPPORT_SYSTEM_API_KEY=<SIMPLE_SUPPORT_SYSTEM_API_KEY> -e SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN=<SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN> -- npx -y [email protected]{
"mcpServers": {
"simple-support-system-mcp": {
"command": "npx",
"args": [
"-y",
"[email protected]"
],
"env": {
"SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<SIMPLE_SUPPORT_SYSTEM_BASE_URL>",
"SIMPLE_SUPPORT_SYSTEM_API_KEY": "<SIMPLE_SUPPORT_SYSTEM_API_KEY>",
"SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": "<SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN>"
}
}
}
}{
"mcpServers": {
"simple-support-system-mcp": {
"command": "npx",
"args": [
"-y",
"[email protected]"
],
"env": {
"SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<SIMPLE_SUPPORT_SYSTEM_BASE_URL>",
"SIMPLE_SUPPORT_SYSTEM_API_KEY": "<SIMPLE_SUPPORT_SYSTEM_API_KEY>",
"SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": "<SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN>"
}
}
}
}{
"servers": {
"simple-support-system-mcp": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"[email protected]"
],
"env": {
"SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<SIMPLE_SUPPORT_SYSTEM_BASE_URL>",
"SIMPLE_SUPPORT_SYSTEM_API_KEY": "<SIMPLE_SUPPORT_SYSTEM_API_KEY>",
"SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": "<SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN>"
}
}
}
}Replace the values in angle brackets with your own. Keys stay on your machine; we never see them.
Tools
This server runs locally, so its tools are listed by your MCP client once it starts.
Environment variables
| Name | Description |
|---|---|
SIMPLE_SUPPORT_SYSTEM_BASE_URLRequired | Base URL of the Concrete CMS site running the Simple Support System package |
SIMPLE_SUPPORT_SYSTEM_API_KEYOptional, secret | API key sent as the X-Api-Key header, needed for administrative calls |
SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKENOptional, secret | Default access token for private projects |
Details
| Package | [email protected] (NPM, stdio) |
| First published | 27 Jul 2026 |
| Last updated | 27 Jul 2026 |
| Registry name | io.github.bitterdev/simple-support-system-mcp |
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