Help Scout MCP Server

io.github.drewburchfield/help-scout-mcp · v1.7.0

Search Help Scout conversations, customers, organizations, threads, and inboxes with AI assistants

Source code Set it up

Connect Runs on your machine

Terminal

claude mcp add help-scout-mcp -e HELPSCOUT_APP_ID=<HELPSCOUT_APP_ID> -e HELPSCOUT_APP_SECRET=<HELPSCOUT_APP_SECRET> -e REDACT_MESSAGE_CONTENT=<REDACT_MESSAGE_CONTENT> -- npx -y [email protected]

claude_desktop_config.json

{
  "mcpServers": {
    "help-scout-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "[email protected]"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<HELPSCOUT_APP_ID>",
        "HELPSCOUT_APP_SECRET": "<HELPSCOUT_APP_SECRET>",
        "REDACT_MESSAGE_CONTENT": "<REDACT_MESSAGE_CONTENT>"
      }
    }
  }
}

~/.cursor/mcp.json

{
  "mcpServers": {
    "help-scout-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "[email protected]"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<HELPSCOUT_APP_ID>",
        "HELPSCOUT_APP_SECRET": "<HELPSCOUT_APP_SECRET>",
        "REDACT_MESSAGE_CONTENT": "<REDACT_MESSAGE_CONTENT>"
      }
    }
  }
}

.vscode/mcp.json

{
  "servers": {
    "help-scout-mcp": {
      "type": "stdio",
      "command": "npx",
      "args": [
        "-y",
        "[email protected]"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<HELPSCOUT_APP_ID>",
        "HELPSCOUT_APP_SECRET": "<HELPSCOUT_APP_SECRET>",
        "REDACT_MESSAGE_CONTENT": "<REDACT_MESSAGE_CONTENT>"
      }
    }
  }
}

Replace the values in angle brackets with your own. Keys stay on your machine; we never see them.

Tools

This server runs locally, so its tools are listed by your MCP client once it starts.

Environment variables

Name	Description
`HELPSCOUT_APP_ID` Required, secret	Help Scout OAuth2 App ID (also accepts HELPSCOUT_CLIENT_ID)
`HELPSCOUT_APP_SECRET` Required, secret	Help Scout OAuth2 App Secret (also accepts HELPSCOUT_CLIENT_SECRET)
`REDACT_MESSAGE_CONTENT` Optional	Hide message bodies in responses for compliance (true/false)

Details

Package	`[email protected]` (NPM, stdio)
First published	25 Mar 2026
Last updated	25 Mar 2026
Registry name	`io.github.drewburchfield/help-scout-mcp`

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Live status

Local install

Installed and run on your own machine, so there is no public endpoint to check.

Pair it with live search

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