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Jitbit Helpdesk

io.github.jitbit/jitbit-helpdesk · v2.0.0

MCP server for Jitbit Helpdesk: search, list, read, and reply to support tickets from AI assistants.

Connect Remote server

Terminal
claude mcp add --transport http jitbit-helpdesk https://{helpdesk_host}/api/mcp --header "Authorization: Bearer <YOUR_API_KEY>"
~/.cursor/mcp.json
{
  "mcpServers": {
    "jitbit-helpdesk": {
      "url": "https://{helpdesk_host}/api/mcp",
      "headers": {
        "Authorization": "Bearer <YOUR_API_KEY>"
      }
    }
  }
}
.vscode/mcp.json
{
  "servers": {
    "jitbit-helpdesk": {
      "type": "http",
      "url": "https://{helpdesk_host}/api/mcp",
      "headers": {
        "Authorization": "Bearer <YOUR_API_KEY>"
      }
    }
  }
}
Claude Desktop
Settings > Connectors > Add custom connector
URL: https://{helpdesk_host}/api/mcp

Replace the values in angle brackets with your own. Keys stay on your machine; we never see them.

Tools

The tool list was not available in our last check.

Headers

NameDescription
Authorization
Required, secret
Bearer API token from your Jitbit user profile, for example Bearer your-api-token

Details

Endpointhttps://{helpdesk_host}/api/mcp (Streamable HTTP)
Package[email protected] (NPM, stdio)
First published5 Jun 2026
Last updated5 Jun 2026
Registry nameio.github.jitbit/jitbit-helpdesk

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