Nero Reviews: verified job reviews for trades

Connect Remote server

claude mcp add --transport http nero-reviews https://nero-reviews.nerolabs.workers.dev/mcp

{
  "mcpServers": {
    "nero-reviews": {
      "url": "https://nero-reviews.nerolabs.workers.dev/mcp"
    }
  }
}

{
  "servers": {
    "nero-reviews": {
      "type": "http",
      "url": "https://nero-reviews.nerolabs.workers.dev/mcp"
    }
  }
}

Settings > Connectors > Add custom connector
URL: https://nero-reviews.nerolabs.workers.dev/mcp

Tools 9 found in our last check

• register_trade

  Sets up a tradesperson's business once, with their name, colours, logo and optional Google review link. Returns a trade_key (every other tool needs it, and it is shown only once), the public trade page link, and a nero_trade_ref that carries the history into Nero Work. No human…

• update_trade

  Changes the business details shown on the review pages: name, trade, town, brand colours, logo link or Google review link. Only the fields given change. Returns the trade page link.

• job_done

  Records a finished job, whether the customer seemed happy or not (asking every customer, not only happy ones, keeps the reviews fair), for example when the trade says "job done for Mrs Patel". Returns a one-time review link, a ready-to-send neutral message (message_to_send), and…

• my_score

  Answers "what's my score", "what's my level", "how many reviews have I got" or "any new reviews". Returns `spoken`, one short paragraph written to be read aloud, plus the score (average stars to one decimal, same maths as Nero Work), number of reviews, verified jobs, level (New,…

• list_reviews

  Lists every review for the business, newest first (the only order offered; reviews are never sorted by stars), with stars, words, reviewer, job, date and any reply. Use limit and offset to page through.

• reply_to_review

  Posts the trade's one public reply under a review (replies are final; the review itself never changes). A calm, specific reply under a 1 to 3 star review is what future customers read; my_score lists low reviews still without one. The reply is checked and refused, with the reaso…

• dispute_review

  The dispute desk. Used when the trade says a review is unfair, untrue, from someone who was not their customer, blackmail ("refund me or I leave 1 star"), or contains private details, abuse or something legally wrong. It settles the dispute straight away from fixed rules (no per…

• export_history

  Returns the business's full record (every logged job, every rating, the totals in Nero Work's own field names, branding and nero_trade_ref) so the history can be loaded into Nero Work, the agent job exchange for trades, or kept as a backup.

• review_rules

  Explains the review law rules Nero Reviews enforces (UK DMCC Act 2024 and CMA fake review guidance) in plain words, including, for example, why a trade cannot pick which customers to ask.

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